Frequently Asked Questions

Signing Up
  • No need for payments — BG Bridal Gallery sign up is absolutely free!

  • You can find stylish wedding ideas, tips and trends to help make your wedding planning a whole lot easier and BG Bridal Gallery will also make it easier for you to reach out to different wedding professionals local and international.

  • You can sign-up using your email, Facebook and Google account.

    If you’re a wedding professional, email us at info@bgbridalgallery.com to get your sign-up invitation link.

  • Make sure it’s the correct email.

    Check your spam folder for BG Bridal Gallery Verification Email.

    If you have done all process and still not getting the verification email, email us at support@bgbridalgallery.com

  • Make sure you allow BG Bridal Gallery to receive your public profile and email address.

    If you have unchecked your email during Facebook Sign-up, follow the steps below to reset.

    Access your Facebook profile

    Go to settings > Apps > delete the BG Bridal Gallery App

    Go to BG Bridal Gallery website and sign-up again using Facebook.

    Make sure email address is checked with the info provided

    Continue and you will be signed-in to BG Bridal Gallery using your Facebook.

  • Make sure you allow BG Bridal Gallery to receive your public profile and email address.

    If you have unchecked your email during Google Sign-up, follow the steps below to reset.

    Login to your Google Account and go here.

    Look for BG Bridal Gallery and remove BG Bridal Gallery connected App

    Go to BG Bridal Gallery website and sign-up again using Google.

    Make sure email address is checked with the info provided

    Continue and you will be signed-in to BG Bridal Gallery using your Google.

  • After completing the sign-up request, a verification email is sent.

    Access your email and look for BG Bridal Gallery Verification email

    Click on the verification button to complete the process.

  • After successful sign-up, you can login thru the website www.bgbridalgallery.com.ph

    There are sign-in access on the bottom and top-right corner of the homepage.

    Provide with your BG Bridal Gallery username or email address with your password.

  • We advise to set/update your username and password for your account if your are using Facebook as login.

    Go to your "My Gallery" > Edit Profile > Account Information

    For password:

    Go to your "My Gallery" > Edit Profile > Password

  • No worries, you can easily reset your password.

    Sign-in and process a “Forgot Password”. Reset instruction will be sent to your registered email with BG Bridal Gallery.

Account Related
  • Sign-in to your account and edit your profile.

    You can change your username, email and password.

    You can also change other profile, wedding and account information.

  • Wide cover: Width: 1915px by Height: 350px

    Profile Photo: Width: 172px by Height: 172px

  • Congratulations! You can create a bride account with BG Bridal Gallery using a different email from your professional account.

  • No, all bride profile is secured and private, only you has visibility on your account and its details. Other Brides and Professionals cannot see your profile.

  • You can email our team at support@bgbridalgallery.com and request for account deactivation.

Browsing Ideas and Professionals
  • After signing-in, you can browse all weddings ideas by color picker, featured, newest and categories.

    You can even save them to your Gallery Boards.

  • After signing-in, you can browse all weddings by color picker ideas by featured, newest and categories.

    Hover on the idea you like and click “Add To My Gallery”.

    Select the Gallery Board(s) you want the idea to be saved.

    You can only add the idea once on each board.

  • Go to your “My Gallery”, by default you will see your Gallery Board.

    Click on “New Board” to add new board.

    To delete a Gallery Board, click the Board > edit > remove > confirm

  • After signing-in, you can browse all weddings professionals by Business Name, City and category.

  • You can follow the professionals you like by following them.

    Click on their profile and click on the FOLLOW button below their profile.

    Now all updates from that professional will show up on your Gallery “Inspiration” tab.

  • If you no longer want to receive updates from that professional, go to “My Gallery”.

    Click on the “Following” tab and click on the Green “Following” button to unfollow.

  • For best mobile experience, we advise you to use Google Chrome or Mozilla Firefox browsers. You can download it from Google Play or App Store.

  • There are few possible causes why videos do not load or play on your browser. You may try to do the troubleshooting steps below.

    Install or update your Flash player. Go here and install the latest Flash:

    Clear your browser's cache and cookies.

    Update your browser to the latest version.

    Temporarily disable your browser's extensions to check.

    Check you Internet connection.

    Reboot your computer.

  • When you experience Error 404 pages when navigating, it means that the page no longer exists.

    Another cause might be your browser had cached the previous access you had. Clear your browser's cache and cookies and check it again. If this does not work, please contact support@bgbridalgallery.com for further support.

Save the Date
  • Include the basic information that will help your guests plan for your wedding day by having the following:

    • Name of the bride and groom
    • Date and time of the events
    • Venue of events
  • It is definitely a nice to have. Especially useful for destination weddings or events taking place during busy holiday weekends so guests have ample time to make travel arrangements, etc. If you wish, you can send Save-the-Dates only to those guests that you know will be traveling or need advance notice.

  • Sharing it 6 months ahead of your wedding day is advisable.

  • Yes, you can switch themes anytime without losing information.

  • Thats a great idea and we may implement this in the future.

  • Personalize the theme and upload another photo.

  • Font styles are matched with the themes. We will be sharing more themes soon.

  • You can edit your save-the-date information anytime and changes are also real-time.

  • This is exciting right? Once you have published your save-the-date website, you can preview and copy the link to share on your social media channels or email it your list.

  • Please email at support@bgbridalgallery.com for support.

Create your profile questions:
  • Answer: It’s for free. Our mission is to make Brides happy and make great professionals happy. If you have great wedding ideas to make brides happy, you are welcome to create your profile on BG Bridal Gallery. Professional Sign Up is coming soon but you can be on our list. Click List Me Now.

  • Answer: No. I’m sorry but we restrict advertising on professional profiles. We just stick to wedding ideas platform.

  • Answer: Our mission is to make Brides happy. If we get more requests from Brides we may think of how we can accommodate this.

  • Answer: Yes. There is a link to your social media accounts on your profile where brides can check or visit.

  • Answer: Yes. Once you create your own professional profile on BG Bridal Gallery, you can edit, manage it anytime, anywhere because Brides want to see your latest wedding ideas.

  • Wide cover: Width: 1915px by Height: 350px

    Profile Photo: Width: 172px by Height: 172px

  • Answer: We recommend you contact our Brand Specialists for assistance on multiple categories account.

  • Answer: For National Accounts please contact our Brand Specialists for assistance.

  • Answer: Please contact our Brand Specialists for assistance regarding multiple accounts Professionals.



Share your ideas questions:
  • Answer: On your Profile page, just click on the “Add New” button on the Photos page and add your photos from your local folder.

  • Answer: Yes. Please check wedding ideas guidelines.

  • Answer: No. There is no limit but we recommend you upload best wedding ideas to make your showcase inspiring to Brides.

  • Answer: No. We only allow photos that you have copyright or right to upload under Terms of Use.

  • Answer: Yes. We have already configured a section of your profile ready to link to your website and other social media sites. No other links allowed.

  • Answer: Brides can like and share your photos and there is a possibility that Brides will find you. All your photos are your copyright under Terms of Use.

  • Answer: If we find your wedding ideas (photos) unique, we may feature your photos on our wedding ideas or Tips. Your Featured photos are linked to your BG Professional Profile page.

  • Answer: If the copyright owner (photographer) gives you the permission to use the photo the answer is YES. Make sure to put the name in the Copyright section when uploading the photo.



Let Brides Find you questions:
  • Answer: Once Brides are inspired by your wedding ideas, they click on your photo and they can see your profile. That’s why we recommend you upload great wedding ideas (photos).

  • Answer: Yes. Brides can contact you directly through the contact information you provided on your profile. Please make sure that your contact information you provide are correct and updated.

  • Answer: No. We do not want brides to be bothered with many calls. Let Brides find you and contact you if they’re inspired by your wedding ideas (photos).

About Help Center

Welcome to BG Bridal Gallery Help Center, where you’ll find answers to commonly asked questions. Before emailing or tweeting us, take a look through, as the help you need is likely already here waiting for you.

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